Terms of Service

1. Service Overview

Taiyari24 Solutions Private Limited provides a comprehensive educational platform designed for colleges and universities:

• Institutional Licensing: Annual licenses provided to educational institutions
• Student Access: Platform access for enrolled students through institutional accounts
• Faculty Dashboard: Administrative tools for educators and administrators
• Curriculum Integration: Seamless integration with existing educational programs

2. Licensing Terms

Our institutional licensing model includes the following terms:

2.1 Annual License Agreement

• Contract Duration: 12-month licensing period from activation date
• Student Capacity: License covers agreed-upon number of student accounts
• Faculty Access: Unlimited faculty and administrative accounts
• Platform Features: Full access to all educational tools and resources

2.2 Payment Terms

• Annual Payment: Full license fee due at contract signing
• Institutional Billing: Invoicing through official institutional channels
• Renewal Terms: Automatic renewal unless 90-day notice provided
• Price Protection: Locked pricing for multi-year agreements

3. Acceptable Use Policy

Institutions and users must comply with the following guidelines:

• Educational Purpose: Platform use limited to educational activities only
• Account Sharing: Individual accounts required; sharing prohibited
• Content Guidelines: No inappropriate, harmful, or illegal content
• System Integrity: No attempts to breach security or disrupt services

4. Data Protection and Privacy

We are committed to protecting institutional and student data:

• FERPA Compliance: Full compliance with educational privacy regulations
• Data Ownership: Institutions retain ownership of all educational data
• Secure Storage: Enterprise-grade security and encryption
• Data Export: Complete data portability upon contract termination

5. Service Level Agreement

We guarantee the following service levels for institutional clients:

• Uptime Guarantee: 99.9% platform availability during academic hours
• Support Response: 24-hour response time for critical issues
• Maintenance Windows: Scheduled maintenance during non-academic hours
• Performance Standards: Consistent platform performance for concurrent users

6. Contract Termination

Contract termination terms for institutional licenses:

• Non-Renewal: 90-day written notice required for non-renewal
• Breach of Terms: Immediate termination for violation of acceptable use
• Data Transition: 60-day grace period for data export and migration
• No Refunds: Annual license fees are non-refundable after 30-day period

7. Limitation of Liability

Our liability limitations for institutional services:

• Service Interruption: Service credits for extended outages exceeding SLA
• Data Loss: Liability limited to annual license fee amount
• Third-Party Integration: No liability for external service failures
• Educational Outcomes: Platform is a tool; educational results not guaranteed

8. Force Majeure

In cases of events beyond our control (natural disasters, government actions, pandemics, etc.), we will work with institutional partners to provide fair resolution, which may include service credits, extended access, or alternative delivery methods.

9. Governing Law

These terms are governed by the laws of India. Any disputes will be resolved through arbitration in accordance with Indian arbitration laws.

10. Contact Information

For questions about these terms or institutional licensing:

• Company: Taiyari24 Solutions Private Limited
• Email: hello@taiyari24.com
• Subject Line: "Institutional Licensing" or "Terms Inquiry"
• Response Time: We respond to all institutional inquiries within 24-48 hours

11. Terms Updates

These terms may be updated periodically. Institutional partners will be notified of any changes via official communication channels. Continued use of our service after changes constitutes acceptance of the updated terms.